Social Engineering, The Art of Human Hacking

Chapter 1: A Look into the World of Social Engineering
Why This Book Is So Valuable
Overview of Social Engineering
Summary
Chapter 2: Information Gathering
Gathering Information
Sources for Information Gathering
Communication Modeling
The Power of Communication Models
Chapter 3: Elicitation
What Is Elicitation?
The Goals of Elicitation
Mastering Elicitation
Summary
Chapter 4: Pretexting: How to Become Anyone
What Is Pretexting?
The Principles and Planning Stages of Pretexting
Successful Pretexting
Summary
Chapter 5: Mind Tricks: Psychological Principles Used in Social
Engineering
Modes of Thinking
Micro expressions
Neurolinguistic Programming (NLP)
Interview and Interrogation
Building Instant Rapport
The Human Buffer Overflow
Summary
Chapter 6: Influence: The Power of Persuasion
The Five Fundamentals of Influence and Persuasion
Influence Tactics
Altering Reality: Framing
Manipulation: Controlling Your Target
Manipulation in Social Engineering
Summary
Chapter 7: The Tools of the Social Engineer
Physical Tools
Online Information-Gathering Tools
Summary
Chapter 8: Case Studies: Dissecting the Social Engineer
Mitnick Case Study 1: Hacking the DMV
Mitnick Case Study 2: Hacking the Social Security
Administration
Hadnagy Case Study 1: The Overconfident CEO
Hadnagy Case Study 2: The Theme Park Scandal
Top-Secret Case Study 1: Mission Not Impossible
Top-Secret Case Study 2: Social Engineering a Hacker
Why Case Studies Are Important
Summary
Chapter 9: Prevention and Mitigation
Learning to Identify Social Engineering Attacks
Creating a Personal Security Awareness Culture
Being Aware of the Value of the Information You Are Being
Asked For
Keeping Software Updated
Developing Scripts
Learning from Social Engineering Audits
Concluding Remarks
Summary